About Customer Services (Collections) at EXL Service

Join one of the leading operations management and analytics MNC and start a highly rewarding career.
Minimum Qualification
Non-tech fresh graduates or undergraduates with 1 year of experience in BPO can apply
Locations
Noida
Starting Salary
14800-16700 per month

Application is closed for this job


  • Speak to international customers on billing/ meter/ payment related issues 
  • Track and take care of collections 
  • Log issues and steps taken in designated data keeping tools and follow up for closure


You must have

  • Excellent communication skills 
  • Good interpersonal skills


Important Information

Job type:

Voice (outbound and inbound)


Shift timings:

  • 12:00 PM to 12:00 AM (will go upto 1:30 AM during daylight savings) (it will be 8/9 hours shift in the mentioned duration)


Salary: 

  • Annual CTC : Rs 2.1 to Rs 2.3 Lacs per annum
  • In hand salary : Rs 14,800/- to Rs 16,700/-


Conveyance and Transport

  • Conveyance and Transport are provided. 
  • Candidates outside EXL transport grid will not be considered. Work location is EXL - Noida. The transport grid constitutes regions of Delhi NCR until Pitampura and Rohini in North, Dwarka in West, Mehrauli in South and parts of Ghaziabad. Cab facility is available for parts of Faridabad (until NIT). 


Selection procedure:

Selection procedure will following rounds - 

  • HR Meeting 
  • Voice and Accent round 
  • Aptitude test & Typing test 
  • Ops Round to test the stability

It is mandatory to carry a hard copy of resume, 2 passport size photos, original Govt ID proof with DOB mentioned. 


About EXL Services:

EXL Service is an operations management and analytics company. The services offered by EXL are structured around insurance, banking, financial services, utilities, healthcare, travel, transportation and logistics industries.