About Call Center Executive at ICCS

Work as Call Center Executive in ICCS BPO in Noida. Incentive up to 5K every month & no rotational shifts (day job).
Minimum Qualification
Undergraduates and Graduates can apply. (Candidates with backlogs can apply)
Locations
Noida
Starting Salary
7000-9500 per month

Incentive available
Local candidates only

Application closes on 20th October, 2018


Job Description

Mandatory Requirements

  • Understand English ?
  • Know how to type on keyboard ?
  • Are you ready to work in Noida ?

What you will be doing?

    • Responsible for doing outbound sales call.
    • Responsible for dealing with domestic clients.
    • Responsible for dealing with clients queries.


You must have

    • Good communication in English & Hindi 
    • Candidate having prior experience in Customer Service industry or sales will be an advantage
    • Candidate with good customer service skills would be preferred.


Important Information

Job type:

Outbound - voice process (domestic - sales process)


Cabs:

No cabs provided


Shifts:

Work timing will be between 9 AM to 9 PM (It will be 9 hours shift)


Work location:

Sector 2, Noida (around 2 KM from Sector 16 Metro Station)


Salary:

In hand salary will be 7K - 8.5K depending upon how the candidates perform at the interview.


Selection procedure:

Below are the rounds in selection process at ICCS:

  1. HR Round - to assess basic communication skills
  2. Audio Round - candidates will be asked to respond to and speak aloud a few sentences that they hear on phone 
  3. Typing Test - candidates will be assessed for a decent typing test. (30 words per minute - average typing speed would be sufficient)
  4. Operations Round - candidates will be assessed for their fitness for the process


About ICCS:

One of the fastest growing call centers in India. One of the noted one in Delhi NCR - with over 2000 employees. Supports more than 8 languages. Believes in "partnership approach" with its clients and its employees.