About Technical Support Associates at Kochartech

Join Customer Services (Inbound) process in Gurgaon. Only Day shift. No sales & No target
Minimum Qualification
12th pass or Graduate in any discipline can apply
Locations
Gurgaon
Starting Salary
13500-14500 per month

Incentive available
Local candidates only

Application closes on 20th October, 2018


  • Ability to analyze and solve customers’ query/complaint – inbound calls.
  • Respond to customer inquiries related to M-Wallet (Recharge , Bill Payment , Ticket Booking)
  • Ability to troubleshoot M-Wallet related queries over the phone
  • Intuition in identifying customer needs


You must have

  • Excellent communication skills
  • Proficiency in computer skills
  • Good fundamentals of softwares and hardwares
  • Problem solving skills


Important Information

Job type:

  • Inbound - voice process
  • NO SALES
  • NO TARGETS


Shifts:

Hiring for two processes:

  • 1 with only day shifts (10:00 AM to 7:00 PM)
  • Another one with rotational shifts


Work Location:

  • Udyog Vihar Phase IV, Gurgaon


In-hand salary:

  • Rs 12000/-


Cabs:

  • Cabs will not be provided


Selection Process:

The selection process will have two rounds -

  • HR Round
  • Business/Operations round


About Kochar Tech:

KocharTech is a diversified organization in the connected consumer space. The organization helps enterprise and consumers in simplifying connected ecosystem challenges across multiple touch points. KocharTech provides Technology Solutions for Telecoms & Enterprises; Outsourcing & Managed E-Surveillance Services; and Digital Solutions for Consumers.