About Customer Care Executive at Tata Business Support Services

Join 149 year old Tata Group in its premium Business Process Outsourcing Company at Noida.
Minimum Qualification
Graduates in any discipline can apply
Locations
Noida
Starting Salary
10500-15000 per month

Application closes on 23rd December, 2017


  • Welcome calls to newly inducted customers
  • Checking and updating customer's records in Customer Relationship Management (CRM) system
  • Informing customers about dues and upcoming payments
  • Collections of outstanding dues from the customers


You must have

  • Good communication skills 
  • Problem solving skills


Important Information

Job type:

  • Outbound voice process


Selection procedure:

There will be three rounds in the complete selection procedure. 

1. HR round (where the basic English communication skill will be judged)

2. Operations round (where tenacity and flexibility to operate in live business environment will be checked)

3. Client round (final round with client where client will review all of above and give a go-ahead)


Cab/Transport:

  • Not provided


In Hand salary:

  • Rs 2500/- is deducted on account of PF and ESIC. 
  • In hand salary will range from Rs 9,500/- to Rs 13,500/-

Shift timings:

Timings will vary based on the processes you will be hired in. One shift would entail 9 hours of working.

There are processes with ONLY day shift and processes with rotational shifts (24*7).


Weekly off:

6 days working with roster off.


About Tata Business Support Services:

Tata BSS is wholly owned subsidiary of Tata Sons, holding company of prestigious Tata Group founded in 1868. The Tata Group is known for its business excellence, value creation, good corporate citizenship and business ethics.

As one of the leading business process services companies, work very closely with its clients and their customers to deliver great value to complete business ecosystem every day.