About Solution Engineer- Saburi TLC at Saburi TLC

Tech Support Engineer- Saburi TLC- Gurgoan
Minimum Qualification
12th, Graduate (any discipline),
Locations
Gurgaon
Starting Salary
25000-40000 per month

Local candidates only

Application closes on 20th August, 2018


1. Resolving issues for customers via Phone, Chat, Email & Remote   
2.Providing voice based Technical Support to customers in regards to their Desktop, Laptop, Printers and other connected peripherals.   
3. Issues to be handled:
   a) Internet Connectivity modes & modules like wireless/wired internet connections, internet connections using router etc. 
   b) Software & Hardware issues, Virus issues, System Slow issues, Blue/ Black Screen Error, Outlook, Mailer Issues etc.     


You must have

1.0.5 – 3 years of experience in a Tech/Semi Tech Support process. 

2. Shall possess excellent in communication skills and Tech knowledge of Windows OS’s and applications.   

3. In depth knowledge of Internet Connectivity modes and modules like wireless/wired internet connections, internet connections using router etc. 

4. Software and Hardware knowledge in terms of common issues and resolutions like Virus, System Slow issues. Printers and other peripherals along with Laptop and Desktops. 

5. Preferably graduates. 

6. Target driven in terms of productivity, open to up selling and process related metrics 


Important Information