About Technical Support Executive (Voice) at Kochartech

Kochar Tech is hiring Technical Support Executives for their BPO set up in Vadodara
Minimum Qualification
12th passed, Diploma or Graduates in any discipline can apply
Locations
Vadodara
Starting Salary
9000-15000 per month

Application closes on 3rd December, 2017


Job Description

Mandatory Requirements

  • We will call you for a 10 minutes telephonic interview. Please suggest a time - morning 10am-12noon; afternoon 12-2pm; evening 2pm-4pm or 4pm -6pm

What you will be doing?

  • Call out or answer phone calls 
  • Respond to customer requests over phone call/chat/email
  • Provide customers with product and service information
  • Transfer customer calls to appropriate staff (as and when asked for)
  • Identify, research and resolve customer issues using the computer system and applications 


You must have

  • Good communication skills 
  • Patience and ability to deal with difficult, escalated emails/calls
  • Positive attitude
  • Languages - Hindi/Gujrati/Tamil/Telugu/Kannada/Malayalam/Marathi/Bengali/Assami etc


Important Information

Job type:

  • Inbound - voice process
  • NO SALES
  • NO TARGETS


Shifts:

  • 24*7 (rotational shifts)
  • Day shifts available


Work Location:

  • Vadodara


In-hand salary:

  • 9000/ - 15,000/-
  • Hindi/Gujrati + English (should know translation from English) - Rs 9,120/-
  • Bengali/Punjabi/Odia + Hindi + English (should know translation from English) - Rs 11,120/-
  • Telugu/Tamil/Kannad/Malayalam + Hindi + English - Rs 13,120/-
  • Any language + Hindi + Fluent English - Rs 15,048/-


Cabs:

  • Cabs will not be provided


Selection Process:

The selection process will have two rounds -

  • HR Round
  • Business/Operations round 


About Kochar Tech:

KocharTech is a diversified organization in the connected consumer space. The organization helps enterprise and consumers in simplifying connected ecosystem challenges across multiple touch points. KocharTech provides Technology Solutions for Telecoms & Enterprises; Outsourcing & Managed E-Surveillance Services; and Digital Solutions for Consumers.